Returns & Exchanges Policy

We value your satisfaction and aim to make your shopping experience seamless. Please review our return, and exchange policy below:
When Returns or Exchanges Are Accepted

We accept returns or exchanges in the following cases:

● You received a product different from your order (Note: slight variations in product photos may occur).
● The product is defective, damaged, or soiled.
● Damage occurred during delivery.

If the item is in stock, we will send a replacement. If it is out of stock, we will issue a full refund.

Damages and Issues

Inspect your order upon delivery. Contact us immediately if the product is damaged, defective, or incorrect.
For any questions or assistance, reach out to us anytime

10-Day Return Policy

You can request a return within 10 days of receiving your order. Returns without prior approval will not be accepted.
Conditions for Returns:

● Items must be unused, with tags, and in their original packaging.
● A receipt or proof of purchase is required.

Non-Returnable Items

● Perishable goods (e.g., food).
● Custom or personalized items.
● Personal care items (e.g., beauty products).
● Sale items or gift cards.

To initiate a return, contact us via:

● Email: berestafood@gmail.com
● WhatsApp/Call: +81 80-7575-9426

Return Address:
Beresta Halal Food, Gunma-Ken Takasaki-Shi Suehiro-Cho 246-6, Takasaki-shi, Gunma, Japan

Returns without prior approval will not be accepted.

Our Halal Products

Halal Meat

We provide premium Halal meat, processed under strict adherence to Islamic law to guarantee quality and authenticity. Our selection includes: Our selection includes:
● Beef, Mutton, and Lamb
● Duck and Turkey
● Deer/Venison

All meat is freshly processed in-house or sourced from trusted suppliers, ensuring hygiene and safety standards are met.
Halal Poultry and Eggs

Our poultry products are Halal-certified and include a variety of options such as:

● Fresh and frozen whole chickens
● Chicken (whole and cuts: wings, thighs, drumsticks, breast)
● Free-range Halal eggs Tropical and Local Vegetables

We offer a diverse selection of green and tropical vegetables, catering to tastes and preferences often unmet in the Japanese market.
● Seasonal Fresh Vegetables (April to October): Harvested directly from fields, ensuring peak freshness.
● Off-Season Fresh-Frozen Vegetables: Sustainably frozen tropical vegetables available year-round.
● Imported Vegetables and Fruits: Fresh and frozen produce sourced from India, Bangladesh, China, Thailand, and other Southeast Asian countries.
Some popular options include:

● Okra, Bitter Gourd, Eggplant
● Drumsticks, Green Papaya, Curry Leaves
● Seasonal fruits such as Mangoes, Lychees, and Guavas Fresh and Seawater Fish
Explore our selection of high-quality freshwater and seawater fish, available for both retail and wholesale customers.
● Fresh Fish from Local Sources (Japan): Sourced directly from rivers and ponds.
● Imported Fish: Delivered from Thailand, Bangladesh, Myanmar, and the Philippines.
● Popular choices: Hilsa, Rohu, Katla, Mackerel, Shrimp, and Crab.

All fish are certified by the Japanese Food Inspection Department (Bureau of Quarantine) to ensure hygiene and safety.
Halal Groceries and Spices

We stock a comprehensive range of Halal-certified groceries to support your daily cooking and culinary adventures:
● Staple Foods: Rice (Basmati, Jasmine), Lentils, and Pulses.
● Spices and Seasonings: Turmeric, Cumin, Garam Masala, Curry Powder, and more.
● Cooking Essentials: Halal-certified oils, flours, and baking supplies.
● Ready-to-Cook Items: Frozen samosas, parathas, and curries for quick, delicious meals.

Snacks, Sweets, and Beverages

Indulge in a variety of Halal-certified snacks, sweets, and drinks:

● Traditional sweets like Rasgulla, Gulab Jamun, and Barfi.
● Halal-certified instant noodles, biscuits, and chips.
● Beverages such as Halal juices, syrups, and teas.

Personal Care and Household Products

We also provide a range of Halal-certified personal care and household items, including:

● Halal soaps, shampoos, and lotions.
● Prayer mats, Islamic books, and accessories.

Why Choose Us?

● Wide Range of Halal Products: From meat and seafood to spices and snacks, we have everything you need for Halal living.
● Nationwide Delivery: We deliver Halal-certified products to homes, restaurants, and businesses across Japan.
● Trusted Quality: All products are sourced from verified suppliers and approved by Japanese inspection authorities.
● Freshness Guaranteed: From fresh vegetables to premium meats, we ensure that every item is handled with care.